Privacy Policy

Aura Luxe respects your privacy. This policy explains what personal information we collect through this website, why we collect it and the choices you have. It applies to this website only.

Information we collect

We only collect information you choose to give us:

• Enquiry form: your name, email address, optional phone number, the topic and product you select, and your message.
• Direct contact: anything you include when you email, call or message us, including on WhatsApp or Instagram.

This website does not use cookies, advertising trackers or analytics tools, and it does not build a profile of your browsing. Like every website, our hosting provider records standard technical logs (such as IP address, browser type and the pages requested) to keep the service secure and running.

How we use your information

• To reply to your enquiry, check stock for you and handle your orders.
• To keep this website secure and prevent misuse.

We do not sell or rent your personal information, and we do not use it for automated decision-making.

Sharing

We share information only with service providers who help us run this website and communicate with you (for example, our website host, email provider and form-processing service), and only as needed for those purposes. Messages you send us on WhatsApp or Instagram are also handled by those platforms under their own privacy policies. We may also disclose information where the law requires it.

Retention

We keep enquiry details for as long as needed to respond and follow up. We then delete or anonymise them unless the law requires us to keep them longer.

Your rights

Under applicable law, including India’s Digital Personal Data Protection Act, 2023, you may ask to access, correct or erase your personal information, withdraw your consent at any time, and raise a grievance with us.

Security

This website is served only over encrypted HTTPS connections. We take reasonable measures to protect your information, although no method of transmission over the internet is completely secure.

Children

This website is not directed at children, and we do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

For any privacy question, request or grievance, email auraluxepremiumbeauty4@gmail.com or call +91 90373 10410. We aim to respond within 30 days.